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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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G.R. Johnson

September 19, 2024

1  out of  5
rating by G.R. Johnson
"Avoid State Farm. Not good."
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Dianna Davis

August 15, 2024

5  out of  5
rating by Dianna Davis
"Love this office!front to back! Fast, reliable service and Virginia/Ginger is always on the case!"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that you appreciate the fast and reliable service. Virginia/Ginger is indeed a valuable part of our team and always goes above and beyond. We're here whenever you need us!"
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R MBell

May 17, 2024

5  out of  5
rating by R MBell
"Ginger Illiano is incredibly helpful & professional. She has helped us get great rates for our car insurance & home owners. The while office is wonderful."
We responded:
"Thank you for sharing your positive experience with Ginger and our office! We're thrilled to hear that she provided you with great rates and excellent service for your car insurance and home owners. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
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Patrick Vadala

March 26, 2024

5  out of  5
rating by Patrick Vadala
"We have been using Greg Thomas for 28 years. The office has always been very helpful and looked out for our best interest. Ginger has been our main contact there. She is very clear, concise and very professional. Very pleasant to deal with."
We responded:
"Thank you so much for taking the time to leave such a positive review. Your kind words mean a lot to us and we truly appreciate your support. It's feedback like yours that motivates me and my team to continue providing excellent service to all our customers. We're thrilled to hear that you had a great experience with Ginger. We appreciate your loyalty to State Farm and our agency."
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MJ Davidson

March 21, 2024

5  out of  5
rating by MJ Davidson
"I spoke to Pat today at State Farm. I had to cancel my homeowners insurance and add a rental insurance. The transaction went very smoothly and Pat was very patient with me through this whole process."
We responded:
"Thank you so much for sharing your experience with Pat. I am so happy to hear that everything went smoothly for you."
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Charles Diament

March 19, 2024

5  out of  5
rating by Charles Diament
"Responsive, responsible, informative. Although they represent State Farm, they prioritze taking care of the customer. I highly recommend them"
We responded:
"Charles, thank you so much for this wonderful review. We put a heavy focus on customer service and it is so rewarding to hear this feedback."
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Marie Minichiello

March 11, 2024

5  out of  5
rating by Marie Minichiello
"Virginia Illiano helped my family obtain new insurance policies for our home and our cars and saved us money in the process! Ms. Illiano was knowledgeable , professional and answered all of our questions in a timely manner. She is an asset to your company. We are so grateful for her help . Thank You."
We responded:
"Marie, thank you so much for this incredible feedback about Virginia! We take pride in our customer service so it is wonderful when we hear back about how Virginia was able to help you with your home and car insurance and save you money while leaving such a favorable impression!"
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Kevin Prefer

January 12, 2024

5  out of  5
rating by Kevin Prefer
"Always helpful whenever I need them. A pleasure to do business with."
We responded:
"Thank you so much for the great feedback, Kevin! Thank you for choosing us, and we appreciate your positive words."
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Steven Schaeffer

October 23, 2023

5  out of  5
rating by Steven Schaeffer
"Mr torres made the process very easy to understand"
We responded:
"Steven, I'm so glad that you had a good experience with our office and it was an easy process. Thank you so much for the review, Mr. Torres thanks you as well for the personal recognition."
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Joanne E Bruno

October 22, 2023

5  out of  5
rating by Joanne E Bruno
"Great office. . I just switched to State Farm and I have to say Jose was great. I have special needs with my insurance. Jose was great ,taking time to listen and doing everything he could to make sure I had the right policy."
We responded:
"We're thrilled to hear that you had a great experience at our office and that Jose was able to assist you in finding the right policy, especially considering your special insurance needs. Providing personalized service is a top priority for us, and we're delighted to have been able to help. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to serve you, and we appreciate your trust in State Farm. Thank you for this wonderful feedback!"
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susan hetherington

September 5, 2023

5  out of  5
rating by susan hetherington
"Jose was very helpful. He was able to address any questions and concerns in a profesional manner. Very knowledgeable and at the same time very personable. I was very happy with the service I received."
We responded:
"Jose goes the extra mile to provide you with friendly, professional and thorough customer care! Thank you for taking the time to share your feedback and kind words, Susan! We strive to go the extra mile to assist you with any of your insurance questions or needs!"
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Beverly Harris

July 25, 2023

5  out of  5
rating by Beverly Harris
"Jose was so helpful! Everyone at Greg Thomas's State Farm office is always great to work with."
We responded:
"Thank you for the wonderful review, Beverly! Jose strives to go the extra mile to provide you with the customer care that you deserve and we truly appreciate your kind words recognizing Jose's efforts. It is always our pleasure to be able to assist you with any of your insurance needs!"
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Deena McArdle

July 17, 2023

5  out of  5
rating by Deena McArdle
"Jose Sanchez was awesome when I needed help! He not only helped me solve my problem, but called me back to double check that the solution worked! He made what could have been an annoying, long process super easy! I am very grateful!Thank you!"
We responded:
"Thank you for the 5 star review and for your kind words recognizing Jose Sanchez efforts to go the extra mile, Deena! Jose strives to provide you with the customer service that you deserve and truly appreciate your feedback and kind words! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance questions or needs!"
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Debbie Dilworth

July 3, 2023

5  out of  5
rating by Debbie Dilworth
"Ginger at State Farm insurance company in Middletown, NJ was both knowledgeable and professional in helping me with my recent claim. My dealings with State Farm overall was very positive."
We responded:
"Thank you for the wonderful review recognizing Ginger and her efforts to go the extra mile to assist you with your recent claim, Debbie! Your kind words make our day! We are honored to have you earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Anna Vasilakis

June 23, 2023

5  out of  5
rating by Anna Vasilakis
"I just switched over to State Farm. Jose did an amazing job helping me with all my insurance needs! His quick response, knowledge, and professionalism helped with my transition. After researching other insurance companies State Farm had the best competitive rates! I highly recommend Greg Thomas at State Farm. Thank you Jose!"
We responded:
"Welcome to our agency, Anna! Thank you for taking the time to share your experience with our agency and for the kind words recognizing Jose's efforts to provide you with the customer care that you deserve! We truly appreciate your kind words recommending our services to others. We strive to provide you with the insurance you need at a value you deserve and great customer service! Thank you!"
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Sandra Hayes

June 15, 2023

5  out of  5
rating by Sandra Hayes
"So easy to work with and quick to answer questions."
We responded:
"Thank you for the wonderful review, Sandra! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Eileen kamin

June 15, 2023

5  out of  5
rating by Eileen kamin
"We recently switched to Greg Thomas and his team and couldn't be happier! Great family business, wonderful attention and service and very quick to reply and assist us any time we reach out. We recently added 2 teen drivers to our car insurance which could've been a painful and confusing process but Greg and his team guided us through effortlessly and explained all of our options and worked toward helping us minimize the additional costs as much as possible. Highly recommend!"
We responded:
"We are so happy that we could assist you with any of your insurance needs, Eileen! Our team goes the extra mile to provide you and your family with the insurance you need at a value you deserve and great customer service! We are honored to have earned your trust and we truly appreciate you recommending our services to others. It is a great compliment to our team!"
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Ghanshyam Bhat

June 8, 2023

5  out of  5
rating by Ghanshyam Bhat
"Great Service. Very easy to reach Ginger from the office. She is always very helpful."
We responded:
"Thank you for the wonderful review and kind words recognizing Ginger's efforts to provide you with the customer care that you deserve! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We truly appreciate your feedback!"
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Dane DeBartolo

June 6, 2023

5  out of  5
rating by Dane DeBartolo
"State Farm is the gold standard in insurance for my junk removal business. Their tailored policies, efficient claims process, and stellar customer service make dealing with insurance hassle-free. Couldn't recommend more for any business owners seeking peace of mind!"
We responded:
"Thank you so much for the great review, Jersey Junkers! We are honored to have earned your trust and to have you recommend our services to others is such a great compliment to our team! We strive to go the extra mile to provide you with friendly, professional and thorough customer care! It is always our pleasure to be able to assist you with any of your insurance needs! "
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Patrick OCallahan

June 6, 2023

5  out of  5
rating by Patrick OCallahan
"Once again I was treated like a family member. Greg’s associate (Ginger) never seems to surprise me with her continued attentiveness, professionalism, and kindness. She has ALWAYS been there for me and my family 24/7. Thank you Ginger!"
We responded:
"20 Plus!!! That's awesome, thank you so much for relying on us through the good and the bad, "Like a Good Neighbor", we will do our best to always be there, best regards, Greg"
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Leonard Altomare

April 25, 2023

5  out of  5
rating by Leonard Altomare
"We have been clients for 29 years. Great service, always responsive, and easy to reach for certificates of insurance for our business. Pricing is very reasonable. Have home and auto insurance with them as well. Would recommend them to everyone."
We responded:
"Thank you for the wonderful review, Leonard! We strive to go the extra mile to provide you with the customer care that you deserve! We are truly honored to have earned your trust over the many years and we look forward to assisting you with any of your future insurance needs! We appreciate you and your kind words!"
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Janice Bornemann

March 31, 2023

5  out of  5
rating by Janice Bornemann
"We recently switched insurance company to Greg Thomas State Farm. We’re very happy and highly recommend the agency especially Jose who handled our transfer. He is knowledgeable and personable. He promptly returns calls, answers questions and solves problems. It is nice to deal with team that cares and knows you instead of dealing with computer. Recommend agency100%."
We responded:
"Thank you for taking the time to share your experience with our agency and for recommending our services to others, Janice! We truly appreciate your kind words and feedback recognizing Jose! Jose always goes the extra mile to provide you with the customer care that you deserve! Thank you for the wonderful review!"
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LORETTA Zimmerman

February 13, 2023

5  out of  5
rating by LORETTA Zimmerman
"We have been using State Farm since we came to New Jersey for auto and home, and Greg Thomas and his crew for most of that time. Everyone there is so helpful, especially Ginger who is so supportive. They just want to make things easy for you. Rates are competitive, too, but it would take a really good deal to make me switch!"
We responded:
"Thank you so much for taking the time to share your experience with our agency and for your very kind words recognizing our team, Loretta! We all strive to provide you with the customer care that you deserve and Ginger is always going the extra mile to be supportive. We truly appreciate your kind words and we look forward to assisting you with any of your future insurance needs!"
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Peter Garra

January 17, 2023

5  out of  5
rating by Peter Garra
"Greg and his team are extremely knowledgeable about all insurance matters and always very prompt with addressing any questions or concerns I may have. They have continued to earn my trust and business for more than 35 years. Well done Greg and team!"
We responded:
"Thank you for the wonderful review and kind words about our team, Peter! It makes our day! We are honored to have earned your trust and we look forward to assisting you with any of your insurance needs for many years to come! "
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monica sabatino

January 6, 2023

5  out of  5
rating by monica sabatino
"Ginger was fabulous. She was a Great help in getting us auto, home, and umbrella insurance at a great rate. I am very happy with my choice !"
We responded:
"Thank you Monica for choosing Ginger and Us to be your State Farm Agency and what a great program you choose too, very comprehensive, please contact us with any additional needs or concerns, 24/7/365 Greg"