State Farm® Insurance Agent Greg Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Deserio
March 25, 2025
5
out of
5
rating by Jennifer Deserio
"Marlenne was wonderful to work with, happy I made the decision to switch"
Liam Kinnelly
February 3, 2025
1
out of
5
rating by Liam Kinnelly
"Been a customer here almost 10 years. Taking more than 3 months so far to process a refund of more than $600. Spoke to everyone in this office and after 2 months of waiting. They mail me a check for 10x the amount (almost $7,000!), a State Farm Customer Service representative on the phone tells me it's safe to deposit!! (It wasn't ! ) Told for the 4th time since new years that the correct check has been mailed. This is after they put $7,000 in my hands and I had to inform them of this mistake. Received an automatic increased adjustment to my rate before I even received a credit! Customer Service has no idea what they are talking about and are simply there to answer your calls while the office is closed, and shouldn't even be bothered with. And by the time you get back in touch with the office you have issues with, you are stuck with the same inability to resolve the reason for your call. Time to find a new insurer."
Joe Kirsch
January 16, 2025
5
out of
5
rating by Joe Kirsch
"As we have many options when it comes to insurance it should not always be a price decision. Price is part of the equation but the overall value is what is most important to me. A quality product with excellent service. This office provides both! Specifically, Jose takes the time to explain not only the products but also the why. I commend the organization to have representatives such as Jose represent them. Thank you!"
We responded:
"Joe, Thank you so much for your kind words, State Farm provides the most excellent product, it is our responsibility to match that product with the best service we can, Jose and the rest of our team with hard at this, Thanks again for your review... "
Larry Jackel
January 7, 2025
5
out of
5
rating by Larry Jackel
"Excellent customer service"
We responded:
"Thanks for the fantastic feedback, Larry! We're delighted to hear you had an excellent experience with our customer service. Your satisfaction is our priority!"
Kurt Perry
October 23, 2024
5
out of
5
rating by Kurt Perry
"Office always provides fast, excellent service."
We responded:
"Thank you so much for your kind words, Kurt! We're delighted to hear that you consistently receive fast and excellent service from our office. Your satisfaction is our top priority, and we appreciate your support!"
Dianna Davis
August 15, 2024
5
out of
5
rating by Dianna Davis
"Love this office!front to back! Fast, reliable service and Virginia/Ginger is always on the case!"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that you appreciate the fast and reliable service. Virginia/Ginger is indeed a valuable part of our team and always goes above and beyond. We're here whenever you need us!"
Patrick Vadala
March 26, 2024
5
out of
5
rating by Patrick Vadala
"We have been using Greg Thomas for 28 years. The office has always been very helpful and looked out for our best interest. Ginger has been our main contact there. She is very clear, concise and very professional. Very pleasant to deal with."
We responded:
"Thank you so much for taking the time to leave such a positive review. Your kind words mean a lot to us and we truly appreciate your support. It's feedback like yours that motivates me and my team to continue providing excellent service to all our customers. We're thrilled to hear that you had a great experience with Ginger. We appreciate your loyalty to State Farm and our agency."
Marie Minichiello
March 11, 2024
5
out of
5
rating by Marie Minichiello
"Virginia Illiano helped my family obtain new insurance policies for our home and our cars and saved us money in the process! Ms. Illiano was knowledgeable , professional and answered all of our questions in a timely manner. She is an asset to your company. We are so grateful for her help . Thank You."
We responded:
"Marie, thank you so much for this incredible feedback about Virginia! We take pride in our customer service so it is wonderful when we hear back about how Virginia was able to help you with your home and car insurance and save you money while leaving such a favorable impression!"
Steven Schaeffer
October 23, 2023
5
out of
5
rating by Steven Schaeffer
"Mr torres made the process very easy to understand"
We responded:
"Steven, I'm so glad that you had a good experience with our office and it was an easy process. Thank you so much for the review, Mr. Torres thanks you as well for the personal recognition."
susan hetherington
September 5, 2023
5
out of
5
rating by susan hetherington
"Jose was very helpful. He was able to address any questions and concerns in a profesional manner. Very knowledgeable and at the same time very personable. I was very happy with the service I received."
We responded:
"Jose goes the extra mile to provide you with friendly, professional and thorough customer care! Thank you for taking the time to share your feedback and kind words, Susan! We strive to go the extra mile to assist you with any of your insurance questions or needs!"
Deena McArdle
July 17, 2023
5
out of
5
rating by Deena McArdle
"Jose Sanchez was awesome when I needed help! He not only helped me solve my problem, but called me back to double check that the solution worked! He made what could have been an annoying, long process super easy! I am very grateful!Thank you!"
We responded:
"Thank you for the 5 star review and for your kind words recognizing Jose Sanchez efforts to go the extra mile, Deena! Jose strives to provide you with the customer service that you deserve and truly appreciate your feedback and kind words! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance questions or needs!"
Anna Vasilakis
June 23, 2023
5
out of
5
rating by Anna Vasilakis
"I just switched over to State Farm. Jose did an amazing job helping me with all my insurance needs! His quick response, knowledge, and professionalism helped with my transition. After researching other insurance companies State Farm had the best competitive rates! I highly recommend Greg Thomas at State Farm. Thank you Jose!"
We responded:
"Welcome to our agency, Anna! Thank you for taking the time to share your experience with our agency and for the kind words recognizing Jose's efforts to provide you with the customer care that you deserve! We truly appreciate your kind words recommending our services to others. We strive to provide you with the insurance you need at a value you deserve and great customer service! Thank you!"
